# InsurePrompts > InsurePrompts (https://insureprompts.com) is a library of ready-to-use AI prompts organized by insurance role, for individual insurance professionals and for agencies/brokerages. Free sample prompts; Role Packs ($19–29 one-time), Pro ($9–12/mo) and Agency ($49–99/mo, 5–10 seats) plans. Pricing is draft. Important: never paste client PII into public AI tools; AI output is a draft that a licensed professional must review. ## Pages - [Home, library and pricing](https://insureprompts.com/) - [Prompt data (JSON)](https://insureprompts.com/prompts.json) ## Roles - Producer / Agent - CSR / Account Manager - Underwriting Assistant - Claims - Office Manager / Operations - Marketing - Agency Principal / Owner ## Free prompts ### Cold Prospecting Email by Industry (Producer / Agent) Use case: Open a conversation with a commercial prospect in a specific industry. Prompt: ``` You are an experienced commercial insurance producer. Write a 120-word cold email to a [job title] at a [industry] business with about [employee count] employees in [city/state]. Reference one realistic risk this industry faces ([e.g., cyber, liability, workers' comp]) without fear-mongering. Offer a 15-minute coverage review. Tone: [friendly/professional]. Give 3 subject line options. Do not promise pricing or coverage. ``` Tip: Personalize the first line yourself with something real about the prospect. ### Renewal Review Talking Points (Producer / Agent) Use case: Prepare for a renewal meeting with an existing client. Prompt: ``` Act as a senior account executive. Using this anonymized renewal summary: [paste summary: lines of coverage, expiring vs renewal premium, changes in limits/deductibles, claims count], create: 1) a 5-bullet plain-English summary for the client, 2) the 3 most likely client questions with suggested answers, 3) coverage gaps worth discussing, 4) a closing next step. Flag anything that needs underwriter confirmation. ``` Tip: Strip client names and policy numbers before pasting. ### Cross-Sell Opportunity Finder (Producer / Agent) Use case: Spot account-rounding opportunities in a book segment. Prompt: ``` Here is an anonymized list of a client's current policies: [list lines, limits, carriers' type]. Client profile: [industry, revenue band, employees, owns/leases property, vehicles]. Identify up to 5 coverages they may be missing (e.g., umbrella, cyber, EPLI, inland marine), explain why each could matter for this profile in one sentence, and rank them by likely relevance. Phrase as questions to ask, not recommendations. ``` Tip: Use the output as a conversation guide, not advice. ### COI Request Response (CSR / Account Manager) Use case: Reply to a certificate of insurance request quickly and accurately. Prompt: ``` You are a CSR at an insurance agency. Draft a reply to this COI request: [paste request with names removed]. Confirm what we need: certificate holder name/address, any additional insured or waiver requirements, project/contract details. State that endorsements like additional insured must be confirmed on the policy before we can show them. Friendly, under 120 words. ``` Tip: Never add AI/WOS wording to a certificate unless the policy supports it. ### Endorsement Request Intake Checklist (CSR / Account Manager) Use case: Gather everything needed for a policy change in one go. Prompt: ``` Create an intake checklist for a [type of change, e.g., add vehicle / add location / change named insured] on a [line of business] policy. List required info, documents, effective date questions, and what to tell the client about premium impact and confirmation timing. Format as a checklist I can send to the client. ``` Tip: Save versions per change type as reusable templates. ### Plain-English Policy Explainer (CSR / Account Manager) Use case: Explain a coverage concept to a confused client. Prompt: ``` Explain [coverage concept, e.g., 'actual cash value vs replacement cost' or 'coinsurance'] to a client with no insurance background. Use one everyday example, under 150 words, and end with: 'Your specific policy terms control; let's review your declarations together.' ``` Tip: Always tie it back to the actual policy wording. ### Submission Summary (Underwriting Assistant) Use case: Summarize a new business submission for an underwriter. Prompt: ``` Summarize this anonymized submission for an underwriter: [paste ACORD/narrative details]. Output: business description, operations, exposures (property, liability, auto, WC), loss history, notable risks, missing information, and questions for the producer. Use bullet points. Do not make an underwriting decision. ``` Tip: Missing info list saves a back-and-forth email cycle. ### Missing Information Request (Underwriting Assistant) Use case: Ask the producer/agent for what's missing. Prompt: ``` Draft an email to a producer asking for missing items on submission [internal ref]. Missing: [list]. Explain briefly why each item matters for underwriting, set a reply date of [date], and keep it under 140 words. ``` Tip: Batch all questions in one email. ### Loss Run Analyzer (Underwriting Assistant) Use case: Spot trends in loss history. Prompt: ``` Analyze these anonymized loss runs: [paste table: date, type, paid, reserved, status]. Report: frequency and severity by year and type, open claims, large losses, trends, and questions to ask about corrective actions. Show your calculations. ``` Tip: Double-check totals; AI math can be wrong. ### First Notice of Loss Intake Script (Claims) Use case: Gather complete FNOL info on the first call. Prompt: ``` Create a FNOL intake script for a [type of loss: auto/property/liability/WC] claim. Include: empathetic opener, required facts (date, time, location, description, parties, injuries, police report, photos), safety and mitigation questions, and a closing that explains next steps and that the carrier determines coverage. ``` Tip: Use the same script every time for consistency. ### Claim Status Update to Client (Claims) Use case: Keep a claimant informed. Prompt: ``` Write a claim status update to a client: claim stage [stage], what's happened [summary], what's pending [items], expected next step [step/date if known]. Warm, honest about uncertainty, under 120 words. Don't speculate on outcome. ``` Tip: Proactive updates prevent angry calls. ### Claim Documentation Checklist (Claims) Use case: Tell a client what to gather. Prompt: ``` Create a document checklist for a [type of loss] claim: photos, receipts, estimates, reports, inventory, medical (if applicable). Group by priority and explain each in one line. ``` Tip: Send it the same day the claim is reported. ### SOP Writer (Office Manager / Operations) Use case: Turn a process into a clear standard operating procedure. Prompt: ``` Write an SOP for [process, e.g., processing a new commercial account]. Include: purpose, owner, tools used [AMS, email, etc.], step-by-step instructions numbered, checkpoints, common mistakes, and E&O documentation requirements. Keep each step one action. ``` Tip: Have the person who does the task review it. ### New Hire Onboarding Plan (Office Manager / Operations) Use case: Onboard a new team member for their first 30 days. Prompt: ``` Create a 30-day onboarding plan for a new [role] at an insurance agency. Week-by-week: systems access, licensing/CE checks, shadowing, training topics, first solo tasks, and check-ins. Output a checklist plus a welcome email. ``` Tip: Assign a buddy for week one. ### Meeting Agenda & Recap (Office Manager / Operations) Use case: Run shorter team meetings. Prompt: ``` Create a 30-minute agenda for our [weekly team] meeting covering: [topics]. After, convert these notes [paste] into a recap with decisions, action items (owner/date) and open questions. ``` ### Monthly Content Calendar (Marketing) Use case: Plan a month of social content. Prompt: ``` Create a 4-week content calendar for an insurance agency targeting [audience] in [city]. 3 posts/week across [platforms]. Mix: education, local community, team spotlight, client tips, and one soft CTA per week. Include post ideas and hooks. ``` ### Client Newsletter (Marketing) Use case: Write a monthly email newsletter. Prompt: ``` Write a client newsletter for [month] with: a seasonal risk tip ([topic]), one coverage explainer, an agency news item [item], and a CTA to [action]. Under 400 words, friendly and skimmable. Include 3 subject lines. ``` Tip: No coverage guarantees in marketing copy. ### Google Review Request (Marketing) Use case: Collect more reviews. Prompt: ``` Write 3 short review request messages (text, email, in-person script) for clients after [positive moment]. Include a [link placeholder]. Make it easy and grateful, not pushy. ``` Tip: Never offer incentives for reviews. ### Strategic Plan One-Pager (Agency Principal / Owner) Use case: Set yearly priorities. Prompt: ``` Create a one-page strategic plan for my agency: current state [revenue band, staff, lines mix, retention], goals for [year], 3 priorities, key metrics, risks, and quarterly milestones. ``` ### Producer Compensation Review (Agency Principal / Owner) Use case: Think through comp structures. Prompt: ``` Compare compensation models for producers (salary+bonus, commission split, validation period) given [our context]. Pros/cons table and questions to discuss with an advisor. Do not give legal or tax advice. ``` Tip: Get HR/legal review before changes. ### Carrier Relationship Review (Agency Principal / Owner) Use case: Prepare for a carrier meeting. Prompt: ``` Summarize our relationship with [carrier type]: written premium, loss ratio, growth, appetite fit [data]. Create an agenda for our carrier rep meeting, asks, and talking points. ```